Terms of Service — Corevia Software
Effective Date: 13 July 2026
Last Updated: 13 July 2026
1. Introduction
Welcome to Corevia Software. These Terms of Service (the "Terms") are a binding agreement between Corevia Software ("Corevia", "we", "us", or "our") and you ("you", "your", or "Customer"), governing your access to and use of the website located at coreviasoftware.com (the "Website"), our digital products, Excel-based business systems, software-as-a-service offerings, and related services (collectively, the "Services").
By creating an account, placing an order, downloading a product, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Refund Policy, and Cookie Policy, which are incorporated into these Terms by reference.
If you do not agree to these Terms, you must not use the Services.
Under Qatar's Electronic Transactions and Commerce Law (Decree-Law No. 16 of 2010), contracts concluded by electronic means — including acceptance of these Terms by clicking "I agree" or by completing a purchase — are legally valid and enforceable.
Company identification. Corevia for Software Solutions (trading as "Corevia Software"), License No. 331584, Doha, State of Qatar. Email: info@coreviasoftware.com.
2. Definitions
In these Terms, unless the context requires otherwise:
- "Account" means the registered customer account you create on the Website.
- "Digital Product" means any downloadable product sold by Corevia, including Excel-based business systems (such as Corevia Finance System™, EasyManage, and LeaseCore), templates, tools, files, and documentation.
- "SaaS Service" means any hosted, subscription-based software service offered by Corevia now or in the future.
- "Entitlement" means the record in our systems confirming your right to access or download a specific product you have purchased.
- "Order" means a purchase request you submit through the Website.
- "License" means the limited rights granted to you under Section 9 to use a Digital Product.
- "Content" means all text, graphics, software, code, formulas, spreadsheet logic, designs, trademarks, and other material available through the Services.
- "Consumer" means a natural person purchasing for personal purposes, within the meaning of Qatar's Consumer Protection Law No. 8 of 2008 and the consumer-protection provisions of Decree-Law No. 16 of 2010.
3. Eligibility
You may use the Services only if you:
(a) are at least 18 years of age, or the age of legal majority in your place of residence, whichever is higher;
(b) have the legal capacity to enter into a binding contract; and
(c) are not prohibited from using the Services under the laws of Qatar or your country of residence.
If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" includes that entity.
4. Account Registration
To purchase products or access customer areas, you must create an Account. You agree to:
(a) provide accurate, current, and complete registration information;
(b) keep your information up to date;
(c) not create an Account using another person's identity or email address;
(d) not create multiple Accounts to circumvent restrictions, pricing, or suspensions.
We may decline registration or cancel an Account created in breach of this Section.
5. Email Verification
We may require you to verify your email address before your Account is activated or before certain features (including downloads) are enabled. You are responsible for maintaining access to the email address associated with your Account, which is our primary channel for order confirmations, license notices, security alerts, and legal notices.
6. Password and Account Security
You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your Account. You agree to:
(a) choose a strong, unique password;
(b) not share your credentials with any third party;
(c) notify us promptly at info@coreviasoftware.com of any suspected unauthorized access or security breach.
We are not liable for loss arising from unauthorized use of your Account where you have failed to protect your credentials, except to the extent liability cannot be excluded under applicable law.
7. Acceptable Use
You agree not to, and not to permit any third party to:
(a) use the Services for any unlawful purpose, or in violation of any applicable law of the State of Qatar (including the Cybercrime Prevention Law No. 14 of 2014) or of your own jurisdiction;
(b) copy, distribute, resell, sublicense, rent, lease, or share any Digital Product or SaaS Service except as expressly permitted by your License;
(c) remove, alter, or obscure copyright notices, trademarks, watermarks, or license identifiers;
(d) reverse engineer, decompile, or attempt to extract protected logic, source formulas, or source code, except to the extent such restriction is prohibited by applicable law;
(e) circumvent or attempt to circumvent download restrictions, entitlement checks, password protection, licensing mechanisms, or other technical protection measures;
(f) probe, scan, or test the vulnerability of the Website, or interfere with its operation (including denial-of-service attacks, scraping at scale, or automated bulk access);
(g) upload malicious code or use the Services to distribute malware;
(h) impersonate Corevia or any other person, or misrepresent your affiliation;
(i) use the Services to infringe the intellectual property, privacy, or other rights of any person.
Breach of this Section may result in suspension or termination under Sections 21–22, without prejudice to any other remedy available to us.
8. Intellectual Property
All Content and all intellectual property rights in the Website, the Digital Products, and the SaaS Services — including software, spreadsheet structures, formulas, macros, business logic, documentation, designs, and branding — are and remain the exclusive property of Corevia Software or its licensors.
Corevia's products, names, and logos — including Corevia Finance System™, EasyManage, and LeaseCore — are trademarks or trade names of Corevia Software.
Software and related works are protected under Qatar's Law No. 7 of 2002 on the Protection of Copyright and Neighbouring Rights and international copyright treaties. Purchasing a product transfers no ownership of any intellectual property to you — only the limited License described in Section 9.
9. Digital Product Licenses
Subject to your payment of the applicable fees and compliance with these Terms, Corevia grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use each purchased Digital Product for your own internal business or personal purposes.
Unless a different license is stated at the point of sale for a specific product:
(a) Single-organization use. The License covers use within one company or by one individual purchaser. Use across multiple legal entities requires separate licenses.
(b) No redistribution. You may not sell, publish, share, upload to public repositories, or otherwise distribute the Digital Product or any substantial part of it, whether modified or unmodified, whether free or paid.
(c) Internal copies. You may make a reasonable number of copies for backup and internal use.
(d) Modifications. You may adapt spreadsheet inputs and settings for your own use. Modification does not create ownership of the underlying product and does not permit redistribution of the modified product.
(e) No competitive use. You may not use a Digital Product to build a competing product or template for sale.
The License is effective upon our confirmation of your Order and creation of your Entitlement, and continues unless terminated under these Terms.
10. SaaS Subscriptions
This Section applies to any hosted subscription service Corevia offers now or in the future.
(a) Access, not ownership. A subscription grants you a right to access and use the SaaS Service during the paid subscription period only.
(b) Subscription term and renewal. Subscription periods, prices, and renewal terms are stated at the point of sale. Where automatic renewal is offered, we will state this clearly before purchase, and you may disable renewal from your Account before the renewal date.
(c) Cancellation. Cancellation takes effect at the end of the current paid period unless otherwise stated in the Refund Policy or required by law.
(d) Fair use. Usage limits (users, storage, records, API calls) may apply and will be stated in the applicable plan description.
(e) Data export. For SaaS Services that store your business data, we will provide a reasonable means to export your data during the subscription and for a stated period after termination, as described in the applicable service documentation.
(f) Changes to the service. We may improve or modify SaaS features, provided we do not materially reduce the core functionality you paid for during a paid period.
11. Orders
(a) An Order is an offer by you to purchase. A contract is formed when we issue an order confirmation or make the product available to you, whichever is earlier.
(b) We may refuse or cancel an Order where we reasonably suspect fraud, payment failure, pricing error, or breach of these Terms. If payment was taken for a cancelled Order, we will refund it in accordance with the Refund Policy.
(c) You are responsible for the accuracy of Order details, including the email address to which access and receipts are delivered.
12. Pricing
(a) Prices are displayed on the Website in the currency stated at checkout.
(b) We may change prices at any time; changes do not affect Orders already confirmed, and do not affect an active, already-paid subscription period.
(c) Pricing errors. If a product is listed at a manifestly incorrect price due to technical or clerical error, we may cancel the affected Order and refund any amount paid.
(d) Any promotional pricing is valid only for the stated period and conditions.
13. Taxes
(a) Prices are stated exclusive of any taxes, duties, or levies unless expressly stated otherwise.
(b) As of the Effective Date, the State of Qatar has not implemented a value-added tax (VAT). If VAT or any similar tax is introduced in Qatar, or if a tax applies in your country of residence to cross-border digital purchases, we may be required to add such tax to the price at checkout or you may be required to self-account for it.
(c) You are responsible for any taxes on your purchase that the law of your jurisdiction imposes on you as the customer.
14. Payment Processing
(a) Payment is due at the time of Order unless otherwise stated.
(b) Payments are processed through licensed third-party payment providers via hosted payment pages. Corevia does not collect or store payment card numbers.
(c) You represent that you are authorized to use the payment method you provide.
(d) Access to Digital Products and SaaS Services is conditional on successful, cleared payment. If a payment is reversed, charged back, or fails after access is granted, we may suspend the related Entitlement pending resolution (see also the Refund Policy).
15. Third-Party Payment Gateways
Payments are handled by third-party payment gateways. Your use of a payment gateway is subject to that provider's own terms and privacy policy. Corevia is not responsible for the acts or omissions of payment providers, but we will reasonably assist you in resolving payment issues relating to your Order.
16. Downloadable Products
(a) After successful payment, Digital Products are made available through your Account via protected download links tied to your Entitlement.
(b) Download access may be subject to reasonable limits (number of downloads, access duration) stated at the point of sale or in your Account. Where a limit applies, we will provide a reasonable mechanism to restore access to customers with a valid Entitlement (see the Refund Policy for failed-download remedies).
(c) You are responsible for storing your downloaded files securely. We do not guarantee that any specific file version will remain available for re-download indefinitely.
(d) Download links and files are for the Account holder only and may not be shared.
17. Software Updates
(a) We may release updates, fixes, or new versions of Digital Products. Unless stated otherwise at the point of sale, a purchase includes the product version purchased and any minor updates we choose to make available for that version.
(b) Major new versions or new products may be sold separately.
(c) For SaaS Services, updates are applied centrally and are included in the subscription.
(d) We are not obliged to maintain compatibility with every version of third-party software (e.g., Microsoft Excel) indefinitely; supported environments are stated in product documentation.
18. Support
(a) We provide reasonable email support for the products you have purchased, at info@coreviasoftware.com, during business hours in Qatar (Sunday–Thursday), unless a different support plan is stated at the point of sale.
(b) Support covers product defects and usage questions. It does not include custom development, data entry, accounting or professional advice, or repair of files modified beyond documented settings.
(c) Corevia products are tools. They do not constitute accounting, tax, legal, or financial advice, and you remain responsible for your own business decisions and statutory compliance.
19. Service Availability
(a) We aim to keep the Website and any SaaS Services available at all times, but we do not guarantee uninterrupted availability. Maintenance, updates, third-party failures (hosting, payment, telecommunications), and events beyond our reasonable control may cause interruptions.
(b) Scheduled maintenance of SaaS Services will, where practicable, be performed outside peak hours and notified in advance.
(c) No specific service level (SLA) applies unless a separate SLA document is expressly agreed with you.
20. User-Generated Content
Where the Services allow you to submit content (for example, support requests, reviews, or data uploaded to a SaaS Service):
(a) you retain ownership of your content;
(b) you grant Corevia a non-exclusive, worldwide license to host, process, and display that content solely as needed to provide the Services;
(c) you must not submit content that is unlawful, infringing, defamatory, or that violates the privacy of others;
(d) for SaaS business data, our processing of personal data on your behalf is described in the Privacy Policy (and, in the future, a separate Data Processing Agreement for business customers).
We may remove content that breaches this Section.
21. Account Suspension
We may suspend your Account, an Entitlement, or access to any part of the Services, with notice where practicable, if:
(a) we reasonably believe you have materially breached these Terms (including the Acceptable Use and License provisions);
(b) a payment is disputed, reversed, or fails;
(c) suspension is necessary to protect the security or integrity of the Services or other customers;
(d) we are required to do so by law or by a competent authority.
We will lift a suspension promptly once the ground for it is resolved.
22. Termination
(a) By you. You may stop using the Services and close your Account at any time via your Account settings or by contacting support. Closure does not by itself create a refund right; refunds are governed by the Refund Policy and applicable law.
(b) By us. We may terminate your Account and Licenses if a material breach remains uncured for fourteen (14) days after notice, or immediately for serious breaches (unlawful use, license violation, fraud, or security abuse).
(c) Effect of termination. Upon termination: your Licenses end; your access to downloads and SaaS Services ceases; and provisions which by their nature survive (intellectual property, limitation of liability, governing law, dispute resolution) remain in force. Data export rights for SaaS data are described in Section 10(e).
(d) Termination does not affect rights accrued before termination, including our right to unpaid fees and any refund rights you hold under law.
23. Warranty Disclaimer
(a) We warrant that Digital Products will materially conform to their published descriptions at the time of purchase, and that we have the right to license them to you.
(b) Except as stated above and except for any warranty that cannot be excluded under the laws of Qatar (including the Consumer Protection Law No. 8 of 2008) or other mandatory consumer law that applies to you, the Services are provided "as is" and "as available", and we disclaim all other warranties, express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
(c) We do not warrant that the Services will be error-free or uninterrupted, that outputs of any product will be accurate for your specific business circumstances, or that products will operate in unsupported environments.
(d) Nothing in these Terms excludes or limits any statutory consumer right that cannot be waived by contract. Where such rights apply, they prevail over any conflicting provision of these Terms.
24. Limitation of Liability
To the maximum extent permitted by applicable law:
(a) Corevia shall not be liable for indirect or consequential loss, loss of profits, loss of revenue, loss of business, loss of data (other than data loss caused by our breach of our data-protection obligations), or business interruption arising from or in connection with the Services;
(b) Corevia's total aggregate liability arising from or in connection with a product or subscription shall not exceed the amount you paid to Corevia for that product, or for the twelve (12) months of the affected subscription preceding the event giving rise to liability, whichever applies;
(c) nothing in these Terms excludes or limits liability for fraud, gross negligence, willful misconduct, death or personal injury, or any liability that cannot be excluded under the laws of the State of Qatar.
25. Indemnification
If you are a business customer, you agree to indemnify Corevia against third-party claims, losses, and reasonable costs arising from your breach of these Terms, your unlawful use of the Services, or content/data you submit. This Section does not apply to Consumers where such an obligation would be unenforceable under applicable consumer law.
26. Governing Law
These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of the State of Qatar.
27. Dispute Resolution
(a) Amicable resolution first. Before starting formal proceedings, you agree to contact us at info@coreviasoftware.com and allow thirty (30) days for good-faith resolution.
(b) Courts. Subject to (c), disputes shall be subject to the exclusive jurisdiction of the competent courts of the State of Qatar (Doha).
(c) Arbitration option for business customers. For non-Consumer disputes, Corevia may elect final and binding arbitration seated in Doha, Qatar, under the Qatar Arbitration Law (Law No. 2 of 2017), with one arbitrator and proceedings in English.
(d) Nothing in this Section prevents a Consumer from lodging a complaint with the Ministry of Commerce and Industry (Consumer Protection Department) or any other competent authority.
28. Changes to These Terms
We may update these Terms from time to time. Material changes will be notified via the Website or by email at least fourteen (14) days before they take effect, and the "Last Updated" date will be revised. Changes do not apply retroactively to Orders already completed. Your continued use of the Services after the effective date constitutes acceptance; if you do not agree, you must stop using the Services before that date.
29. General Provisions
(a) Entire agreement. These Terms, together with the policies incorporated by reference and any product-specific terms presented at the point of sale, form the entire agreement between you and Corevia regarding the Services.
(b) Severability. If any provision is held invalid, the remainder remains in effect, and the invalid provision shall be replaced by a valid provision closest to its intent.
(c) No waiver. Failure to enforce a provision is not a waiver of it.
(d) Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of business, with notice to you.
(e) Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
(f) Language. These Terms are issued in English and Arabic.
(g) Notices. We may give notices via the Website, your Account, or your registered email. Legal notices to Corevia must be sent to info@coreviasoftware.com or the registered address.
30. Contact Information
Corevia for Software Solutions (trading as Corevia Software)
Website: https://coreviasoftware.com
Support: info@coreviasoftware.com
Legal: info@coreviasoftware.com
Registered address: Doha, Qatar
License Number: 331584